Individual customer service<\/h2>\n
Excellent service is essential for your Andromat\u00ae AMX.<\/p>\n
Our customer-focused and expertly implemented maintenance concept based on short reaction times, This provides your machine a longterm life cycle and increase availability and serviceability. In addition you get an extremely high operational reliability.<\/p>\n
Customer focus is our highest priority<\/h3>\n
Service personnel:<\/strong><\/p>\n After many years, mostly under extreme conditions, a timely modernization of your manipulator can make sense.<\/p>\n We will support you with various possibilities, such as ergonomics, performance, energy saving or safety.<\/strong> Should you change the handling task during the lifetime of our Andromat\u00ae, we will support you on-site to coordinate the new requirements and needs. The same is in case of modifications of your Andromat\u00ae manipulator.<\/p>\n<\/div> High availability of spare parts at our location in Kassel: The professional installation of manipulators at the place of use is requested by most of our customers. Our training courses ensure short familiarisation periods, high user acceptance and operator safety and are supported in a simple way by our intuitive operator concept.<\/p>\n<\/div> Once a year, your ANDROMAT\u00ae needs an inspection service. With this you can successfully calculate your manipulator availability and profitability. An individual ANDROMAT\u00ae maintenance contract guarantees maximum availability and longer service life of your manipulators.<\/p>\n Remote diagnostics<\/strong> Our manipulators provide ergonomically designed and economical workplaces for your production and work reliably and safely under extreme environmental conditions.<\/p>\n<\/div><\/div><\/div> Henschel Industrietechnik GmbH Tel:\u00a0 +49 561 801 6800\n
E-Mail: <\/span> service@andromat.de<\/a><\/span> <\/span>
\nService Line: <\/span> +49 561 801 6813 <\/span><\/h3>\n<\/div>![](\"https:\/\/andromat.com\/wp-content\/uploads\/2019\/12\/andromat_henschel_headbanner01-1.jpg\" "\\"andromat_henschel_headbanner01\\"")
<\/span><\/div>Retrofit<\/h3>\n
\nThat means, we ensure that your Andromat\u00ae continues to work in reliable and efficient conditions.<\/p>\n![](\"https:\/\/andromat.com\/wp-content\/uploads\/2020\/03\/service-detail1-1.jpg\" "\\"service-detail1\\"")
<\/span><\/div>Spare parts<\/h3>\n
\nWhether a part needs to be replaced or you want useful options – we are prepared.
\nWe are committed to ensuring rapid availability of our spare parts at your site.
\nHigh quality and precisely matched:
\nWith our original parts, your Andromat\u00ae remains 100% original after repair or maintenance.<\/p>\n<\/div>![](\"https:\/\/andromat.com\/wp-content\/uploads\/2019\/12\/andromat_henschel_headbanner02.jpg\" "\\"andromat_henschel_headbanner02\\"")
<\/span><\/div>Assembly, installation & training<\/h3>\n
\nWe are able to do this worldwide with our technically skilled and experiencd team.<\/p>\n![](\"https:\/\/andromat.com\/wp-content\/uploads\/2020\/03\/service-detail2-1.jpg\" "\\"service-detail2\\"")
<\/span><\/div>Maintenance<\/h3>\n
\nFast advance fault analysis and troubleshooting through remote diagnostics. This reduces downtimes to a minimum and saves your time and money.<\/p>\n<\/div>We would be appreciated without obligation a personal meeting.
\nOffice: +49 561 801 6800<\/span><\/h3>\n<\/div>![](\"https:\/\/andromat.com\/wp-content\/uploads\/2019\/12\/Haken-gelb.png\" "\\"Haken-gelb\\"")
<\/span><\/div><\/div>![\"DQS](\"https:\/\/andromat.com\/wp-content\/uploads\/2025\/11\/DMSZ_Logo_weiss.webp\" "\\"DMSZ_Logo_weiss\\""){kind=logo}
<\/span><\/div>
\nHenschelplatz 1
\n34127 Kassel
\nGermany<\/p>\n<\/div>
\nFax: +49 561 801 5775
\nServiceline: +49 561 801 6813
\nEmail:\u00a0 info@andromat.de<\/a><\/p>\n<\/div>\n